Last Updated: June 7, 2026

Welcome to the Pen Pal Project! This Privacy Policy explains how we collect, use, disclose, and protect information obtained through PenPalProjectUS.org.

Because our program is directed to children , protecting participant privacy and safety is a core priority.

1. Information We Collect

We may collect the following information when a parent, guardian, or authorized participant registers for the program:

Parent/Guardian Information

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Any information voluntarily provided in communications with us

Child Participant Information

  • First name

  • Age or age range

  • Interests and hobbies

  • Mailing address

  • Program-related preferences necessary for matching participants

2. How We Use Information

We use collected information to:

  • Register participants in the program

  • Match children with appropriate pen pals

  • Deliver pen pal kits and program materials

  • Communicate with parents or guardians

  • Respond to inquiries and support requests

  • Improve our website and services

  • Maintain participant safety and program integrity

3. Children's Privacy

Our program is intended for children participating with the knowledge and consent of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate parental involvement.

Parents or guardians may contact us at any time to:

  • Review their child's information

  • Request corrections

  • Request deletion of information

  • Withdraw participation from the program

4. Information Sharing

We do not sell personal information.

We may share information only in the following circumstances:

Program Matching

To facilitate pen pal correspondence, we will share limited participant information necessary for the pen pal relationship including name and address.

5. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Operate the program

  • Maintain participant records

  • Resolve potential disputes and enforce policies

When information is no longer needed, we will take reasonable steps to delete or securely dispose of it.

7. Third-Party Services

Our website may contain links to third-party websites, including social media platforms.

We are not responsible for the privacy practices of third-party websites. Users should review those sites' privacy policies before providing personal information.

8. Your Rights

Depending on your location, you may have rights regarding personal information, including:

  • Access to personal information

  • Correction of inaccurate information

  • Deletion of personal information

  • Restriction of certain processing activities

  • Withdrawal of consent where applicable

To exercise these rights, please contact us using the information below and we will happily support your requests.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of our website or participation in the program after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

The Pen Pal Project
Email: penpalprojectus@gmail.com
Website: penpalprojectus.org